Driving Success for Small to Medium Business IT Providers

SMBiT Professionals is the peak industry association representing Australia & New Zealand Technology Service Providers that support small to medium size businesses. We advance the interests of our members through industry advocacy, professional development and a strong community mindset which enables members to
deliver high-quality business outcomes.

Why Have an Industry Association Exclusively for IT Pros Who Specialise in Small and Medium Business Customers? 

On face value, providing IT services to small and medium businesses might sound like an easy ride. People believe that IT at the enterprise and startup level tends to be more complicated, specialised and bleeding edge, right? 

Well, it’s one thing to deal with a systems administrator or CTO. It’s another thing entirely to serve clients whose expertise is in retail, dentistry, construction, law or anywhere but computers. 

It’s not just that they need help. They’re often not sure what it is they need help with. 

Making this work is a matter of good communication, well-designed structures and hard graft. It’s a unique challenge. 

That’s why we’re here. No other industry association in Australia focuses just on this work. 

We’re a Membership Organisation 

We’re Here for Vendors Too 

SMBiT Professionals also has space for businesses who support and supply our members. 

Our Sponsors are so much more than a revenue stream.  They contribute valuable business and technical know-how, enriching our conversations and ensuring our members have access to the latest industry information. 

Ultimately, it’s All About Customers

The entire reason our industry exists is to make IT work for businesses. 

Nobody wants to get stung by cowboys and fly-by-nighters. We protect them with the SMBiT Professionals code of conduct.

This is a set of standards of professionalism, diligence and integrity that all our members agree to; they’re accountable to them too. This is security and peace of mind so you can focus on the rest of your business. 

We help our members better serve their customers. 

We cover the latest trends in business and technology. We pivot from experts in IT work, to trusted advisors who use IT to solve business problems.